What are the different factors that can affect the price of sending a gift?
When sending in bulk, we calculate an estimated price depending on:
- the number of recipients
- the campaign type of the gift - whether it is an eGift, bundle or marketplace
- the cost of the gift campaign
How is cost calculated when sending a bundle campaign to multiple recipients?
When sending a bundle campaign, we calculate the estimated cost per recipient based on the:
- Estimated shipping fee - fee for shipping the whole bundle to one recipient
- Pick and pack fee - depends on the total quantity of items in the bundle
- In this example, the estimated cost of shipping the bundle to one recipient is 11.85 GBP.
- This means that if the bundle is being sent to 3 recipients, 11.85 GBP x 3 = 35.55 GBP, converted to USD = 44.73 USD.
How does the wallet get charged?
- The estimated cost for sending this bundle to multiple recipients will be charged as a pending or unclaimed balance against the chosen wallet until the bundle is shipped.
- Once the bundle is shipped from our warehouse, the actual shipping cost will be calculated, the pending transaction will be cancelled and the new processed transaction will be created.
- Note that if the bundle is being shipped express, this will incur a higher shipping fee once the bundle is shipped.
- If address confirmation is required for the bundle and it expires before the address is confirmed by the recipient, the unclaimed balance will return to the sender's wallet.
How is cost calculated when sending an eGift campaign to multiple recipients?
When sending an eGift campaign, you can specify in the Customize gift step how much the eGift value is that the recipient will receive.
- In this example, the sender wants to send a 10 USD eGift to each recipient.
- Since they are sending to 3 recipients, 10 USD x 3 = 30 USD is the estimated cost of sending the eGift.
How does the wallet get charged?
- The estimated cost for sending this eGift to multiple recipients will be charged as a pending or unclaimed balance against the chosen wallet until the eGift is claimed.
- The pending transaction will be processed once the eGift is claimed.
- If the eGift expires before the eGift is claimed, the unclaimed balance will return to the sender's wallet.
How is cost calculated when sending a marketplace campaign to multiple recipients?
- Each marketplace product chosen has a cost, which we use to calculate the price for sending the marketplace campaign to multiple recipients.
- In this example, the marketplace gift costs 13.95 GBP.
- Since the marketplace campaign is being sent to 3 recipients, 13.95 GBP x 3 = 41.85 GBP, converted to USD = 52.65 USD.
How does the wallet get charged?
- The estimated cost for sending this marketplace campaign to multiple recipients will be charged as a pending or unclaimed balance against the chosen wallet until the marketplace campaign is sent.
- If recipient has the option to choose another gift, if a different gift with a different cost is chosen, the pending transaction will be cancelled and a new transaction with the cost of the chosen gift will be created.
- If address confirmation is required for the marketplace and it expires before the address is confirmed by the recipient, the unclaimed balance will return to the sender's wallet.
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