We will at times run into higher than expected volumes, labor shortages, etc. that will cause us to adjust our SLA expectations by warehouse. 

This table will be kept up to date of expected SLAs by warehouse to allow for proper planning by your teams.

Business Days to Completion

Please note that if an SN comes in not marked or the skus are not identifiable, you may see 6-8 weeks delay getting these to stock. 

*/***Expected until further notice. Driven by move. 

**Please note that our first outbound order will not be shipped until June 12. Clients that have a move date prior to this can place orders once they see inventory live for the NEW U.S. Warehouse but will not see orders start fulfilling until that date.

Updated 8.15.24

Carrier Delays - to see up to date carrier delays by country, please review this article. 

2024 Holiday Schedule - please note that our warehouses are closed for operation and carrier services may see delays on the below dates . These dates do not count against our outbound fulfillment time. i.e. if you place an order on a holiday, expect fulfillment to take more than 3 business days.