February was a month full of love and business connections! 😍

Here are some of the highlights you can find on our February 2024 Product Update:

• We released a native app on Outreach that allows sellers to send gifts from email steps and automatically follow up once recipients accept or receive their gifts.
• We're promoting more accurate and timely delivery of your items to Events by incorporating National Holidays into the arrival period planning.
• We made gift browsing better with default filters in our catalogs and added a couple of other improvements to our platform.

Read this month's Product Release Notes to learn more!

Reachdesk Native App on Outreach

The new Reachdesk App on Outreach offers sellers a much more native gifting experience from within Outreach.

• This app is a one-click install for your whole sales organization from the Outreach Marketplace.
• After installing the app, a Reachdesk button will show on the email screen and sellers can share a gift link directly to an email to a prospect or a customer without having to use the Reachdesk Chrome extension.
• Best of all, with this new App you can set up automated triggers to remind sellers to follow up after their recipients accept or receive a gift, allowing them to engage with recipients at the right time.

Learn more about how to install the new Reachdesk App on Outreach and how to create follow-up automation, and see the new sending experience from Outreach in the video below.

Holiday Calendar for Event Sends

To promote timely and accurate stock delivery to Events, we are now helping you not select National Holidays when specifying the earliest and latest arrival dates for your Event sends. This update takes into consideration the National Holidays of both the shipping Warehouse's country and the destination country of your Event and prevents you from selecting an arrival date that falls on a Holiday. Holiday dates are also not counted towards the 5 working day shipping buffer, to help ensure timely delivery.

Quantity caps on Bundle sends (increase)

In January we introduced a cap of 20 items per bundle send. This month we're increasing that cap to 50. You can now send, for instance, 50 pens or 25 pens and 25 stickers (total quantity: 50), but not 51 pens, nor 26 pens and 25 stickers (total quantity: 51). This cap allows us to increase the efficiency of your bundle sends, to make international shipping smoother, and to apply the perfect packaging of your goods.

Save filters as default on gifting catalogs

You can now save your preferred filters on the Marketplace, Gift Card & Experiences catalogs! If you regularly use the same search criteria (e.g. price, country...) you no longer have to enter this into the filters every time you browse our catalogs. Simply select the checkbox "Save as default filters" at the bottom of the filter drawer and your filters will be saved for all future visits. If you want to change to a different set of default filters, simply edit the filters in the drawer and select the checkbox again.

Improved visibility of maximum wallet balance

When users have multiple wallets, we are now pre-selecting the wallet with the largest credit available in the top bar. This provides more visibility of the maximum amount of credit each user has to spend on sending gifts. For example, if the user has a team wallet spend limit that is higher than their user wallet, the team wallet is what they'll see as pre-selected when they first sign in.

Enhanced quick view of campaign settings

When browsing campaigns you can view relevant details about the campaign settings without having to open campaign pages. We've modernized this quick view, to help you understand if your campaigns have been set up for success. In this view you'll find information about:

• The gift, including gift card brands, marketplace vendor, country of origin, cost...
• Send settings, including trigger / dynamic link settings, expiry days, CRM sync, approval required, recipient's choice, charity donation...
• Availability, including countries and team access.

Recipient choices when marketplace gifts from landing pages go out of stock

We've improved the recipient experience for marketplace gifts offered through the landing pages our Professional Services team creates for you. Previously, on rare occasions, a recipient could pick a marketplace gift from a landing page which, due to the high volume of claims, got out of stock. To ensure your recipients always get a gift, we've extended our recipient choice functionality for landing page claims. With this, if the gift chosen gets out of stock, the recipient will be notified via email (see below) to choose something else from our marketplace with a lower budget (learn more about recipient choices). This is an opt-in feature that you can enable by turning "recipient choices" on for the campaigns that power your landing pages. Get in touch with our Professional Services team to know more.

Stay tuned for next month's updates!