Enabling Azure AD Single Sign On (SSO)🔑

Create a Non-gallery Application (e.g. Reachdesk SSO) with the following SAML settings:

Basic SAML Configuration

Identifier (Entity ID)

https://app.reachdesk.com/users/saml/metadata

Reply URL

https://app.reachdesk.com/users/saml/auth

User Attributes & Claims

Add a new claim

- Name: email

- Source attribute: user.userprincipalname

(the email must match the email on Reachdesk)

Then upload the generated metadata XML into Reachdesk. Before enabling the SSO please drop an email to support@reachdesk.com, let us know that you uploaded the metadata XML file and we will  update the IdP entity on your behalf. Then you should be good to go!