This short article documents the steps you need to take to enable Azure AD Single Sign On
Create a Non-gallery Application (e.g. Reachdesk SSO) with the following SAML settings:
Basic SAML Configuration
Identifier (Entity ID)
User Attributes & Claims
Add a new claim
- Name: email
- Source attribute: user.userprincipalname
(the email must match the email on Reachdesk)
Then upload the generated metadata XML into Reachdesk. Before enabling the SSO please drop an email to firstname.lastname@example.org, let us know that you uploaded the metadata XML file and we will update the IdP entity on your behalf. Then you should be good to go!
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