An overview of common inventory items stored in our warehouses, as well as items unable to be stored.
In addition to our expansive marketplace offerings, if included in your package, you also have the ability to store your personalized swag in our global network of warehouses!
What We Can Store
Here are some of the most common items you can store in our warehouses:
✅ T-shirts, hats, fleece jackets, zip-ups, windbreakers, gloves, sunglasses
✅ Small gift tech items under $500 in value (airpods, small chargers)
✅ Backpacks, string bags, totes, gift baskets, fanny packs, toiletry pouches
✅ Stationary, books, pens, notepads, keychains, patches, decals, stickers
✅ Candy, Chocolate, pretzels, nuts, cookies, crackers, coffee, tea**
✅ Sending alcohol within the UK, EU and AU from their respective warehouses is permitted for units with less than 70% alcohol by volume but shipments containing alcohol to destinations outside these locations may be subject to local restrictions
✅ Banners; granted that the banner cleanly fits on a standard pallet. It must fit on the pallet horizontally with no overhang. The standard pallet sizes and details are as follows:
- US/EU/CA - 40” x 48” x 48"
- UK - 1,000mm x 1,200mm x 1,200mm
- AUS - 1,165mm x 1,165mm x 1,600mm
*Battery Goods will always ship via a ground carrier. We cannot expedite these shipments to an air route.
**Perishable items should have a clearly labelled expiration date, either in MM-YYYY or MM-DD-YYYY/DD-MM-YYYY formats. We do not store in a temperature-regulated environment and items that are expired will be disposed of at the customer’s cost.
What We Can’t Store (Restricted Items)
❌ Tobacco and cannabis products, including smoking vaporizers,
❌Alcohol (with the exception sending alcohol within the UK, EU and AU from their respective warehouses is permitted for units with less than 70% alcohol by volume)
❌ Electronic work equipment such as laptops, tablets, monitor stands, and monitors,
❌ Pressurized containers (e.g. aerosols), perfumes, nail polish, and chemicals,
❌ Any type of hazardous goods including but not limited to flammable (e.g. gasoline, lighter fluid), toxic, corrosive, radioactive or biological substances,
❌Fragile items (e.g. glassware, ceramics, glasses) that are not securely packaged in a reasonably protective manner that would withstand shipping via parcel,
❌Firearms, firearm accessories and parts, ammunition, knives, explosive devices, fireworks or any other pyrotechnics,
❌Goods prohibited in accordance with the applicable law of the warehouse’s country
❌ Animals, plants, biological material, seeds, fresh foods and any other temperature-regulated goods,
❌Goods that are past their expiry date as labelled,
❌ Event equipment such as tablets, booths, monitors, and large props (unless otherwise communicated),
❌Physical currency,
❌Prescription drugs or other controlled substances or regulated goods
❌Individual items heavier than 20kg,
❌Individual items with a value higher than $500 (e.g. jewellery, precious stones, technology hardware, luxury watches or artworks) unless otherwise communicated in writing,
❌Any items larger than the following standard pallet sizes and Inventory height per jurisdiction:
US/EU/CA - 40” x 48” x 48"
UK - 1,000mm x 1,200mm x 1,200mm
AUS - 1,165mm x 1,165mm x 1,600mm
Please note:
🚧 Reachdesk is not responsible for importing goods. This includes anything crossing the border. You will need to monitor your package and ensure it clears customs.
💶 All applicable duties and freight costs must be paid prior to arrival at one of our warehouses. Customers are responsible for these costs.
🏭 Reachdesk reserves the right to refuse goods where taxes, duties or freight costs are due. Customers also need to notify Reachdesk at least 7 working days in advance when they intend to send an individual shipment of Inventory that occupies space in excess of one pallet or is delivered by freight.
To learn more about the benefits of our network of global warehouses check out this article.
To see the complete list of restricted items, please click here and to see the warehouse terms and conditions please click here.
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