What this is, and who sees it
Some countries won't let a parcel addressed to a private individual through customs unless the paperwork carries that person's identification number. Reachdesk collects it as the Recipient Customs ID so the gift can be released and delivered. Without it, the parcel is held at the border or sent back to the sender.
You may be seeing this field because you're sending a gift and know the recipient's number, or because you're the recipient confirming your address. It's the same field and the same number in both places.
It must be the recipient's own number
Customs are identifying the individual who receives the goods. A company registration number, an employer's tax ID, the sender's number or Reachdesk's own identifiers will be rejected and the parcel delayed. If you're the sender and don't have the recipient's number, don't guess. Use the address-confirmation option and let the recipient add it themselves.
The number is used only on the customs paperwork for this parcel.
Which number to enter, by destination
Find the destination country and enter the number exactly as it appears on the recipient's document. Where a passport number is listed as an alternative, it is for recipients who don't hold the local ID. For any other destination where the field appears, enter the recipient's national ID number or, if they don't hold one, their passport number.
| Destination | Enter the recipient's… | What it looks like |
| Argentina | CUIL or CUIT. Customs (AFIP) may also ask the recipient to confirm the delivery | 11 digits, e.g. 20-12345678-9 |
| Bolivia | Cédula de identidad (CI); NIT if the gift goes to a business | Digits |
| Brazil | CPF (Cadastro de Pessoas Físicas); CNPJ if the gift goes to a business | 11 digits, e.g. 123.456.789-09 |
| Chile | RUT or RUN | 8–9 digits plus a check digit, e.g. 12.345.678-9 |
| Dominican Republic | Cédula de identidad y electoral, or passport | 11 digits |
| Indonesia | NIK (national ID), NPWP (tax number) or passport number | NIK: 16 digits |
| Israel | Teudat Zehut (national ID number) | 9 digits |
| Jamaica | TRN (Taxpayer Registration Number) | 9 digits |
| Mexico | RFC (Registro Federal de Contribuyentes). A CURP is not accepted | 13 characters for individuals, e.g. ABCD800101XYZ |
| Saudi Arabia | National ID (citizens) or Iqama number (residents); passport for visitors. The recipient's National Address short code is also required, in the address section | 10 digits |
| South Africa | South African ID number; passport number or SARS tax number if none | 13 digits |
| South Korea | PCCC (Personal Customs Clearance Code), registered under the same name and Korean mobile number given for delivery | P followed by 12 digits, e.g. P123456789012 |
Countries that need a document, not a number. For India, China, Taiwan, Kazakhstan, Qatar and Armenia, customs need a copy of an ID document or a registration in a customs app (Taiwan's EZ Way), not a number typed here. This field doesn't apply there; the carrier contacts the recipient directly with instructions.
Countries that only occasionally ask. The United Arab Emirates, Kuwait, Serbia, Jordan and Oman don't normally need a number from a private individual. If the field appears for one of them, enter the recipient's national ID number or their passport number.
Don't have it yet?
Senders: leave the field blank and choose the option to have the recipient confirm their address. They'll be asked for the number directly.
Recipients: you can return to your confirmation page at any time using the same link. The gift won't ship until the number is added.
The recipient would rather not share it
That's their choice. Without the number the gift can't be delivered to that country, and we'll let the sender know.
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