Time to get integrated with your people management platform UKG Ready

Like all of our integrations, setting up a connection between Reachdesk and BambooHR is just a few clicks away. Yes that's right! You can get up and running in no time. Let's see how it works!

What do I need to set up the UKG Ready integration? 

You'll need a few of your UKG details for the set up:

• your organization's subdomain - you can find it in the URL you use to log in to UKG ready, for example, if you sign in at "secure.saashr.com/ta/Default.login", enter "secure.saashr.com".
• company short name 
• UKG ready API key
• your personal login credentials  - the same you use to log in to your UKG Ready account

How to find your company short name

Navigate to settings in the upper menu > Global settings > Company settings

Open Company Info.

Locate Company Short Name under Company Address. 

How to find your API key

Continue within Company set up and open Login Config.

Navigate to API Keys and click Generate. Paste the API Key into Merge Link and click Submit!

Once you've identified all the details, please follow the steps outlined below:

Navigate to Organization > Integrations page

Click on "People" to view available HRIS Integrations

Click 'Connect' UKG Ready 

Follow the steps to enter your organizations subdomain located earlier, followed by the company short name, API key and login credentials. 

Note: When connecting a new integration it will take up to an hour from the moment the integration is connected before the employee data can be fetched and used. If you find things are taking longer than 24 hours, please follow up with support@reachdesk.com. The integration will be then  synced every day at 7 AM UTC.

FAQ

Who can set up this integration within Reachdesk?

For any HRIS integration we require only one user to set up the connection between the integration and Reachdesk.

Who can access a user’s integration? 

Every user who can access the Reachdesk platform is allowed to use the data in the integration once it has been set up. It's important that a user that connects the integration is an admin or has high visibility on the HRIS being connected: they need to have access to employees that have left, have not yet started as well as address, birthday and start date information in order for the product to run effectively.

Nota bene: Please remind that only Reachdesk admins or CM can create triggered campaigns. For further info please refer to this article.

Can I connect more than one HRIS software? 

You can only connect one HRIS software per organisation at a time. For example if you connected the Reachdesk platform to HiBob you won’t be able to connect to Workday at the same time. In case you need to use a different HRIS software please disconnect the first one, Hibob to follow the previous example and then connect to the Workday integration.

If you have any questions not covered here, please let us know at support@reachdesk.com!