Time to get integrated with your people management platform

Like all our integrations, Reachdesk integrates with Sage HR in just a few clicks. Yes that's right! You can get up and running in no time. Let's see how it works!

What do I need to set up the Sage HR integration? 

It's very easy to set it up. Let me guide you through this setup. To Connect to Sage HR you will need your:

• subdomain - The subdomain can be found in the URL when visiting Sage HR and typically corresponds to your organization's name, for example https://[subdomain].sage.hr
• API key

Find your Sage HR API Key

Log in to Sage HR and click on your name on the top right corner, and select Settings in the drop-down menu.

 

Click on Integrations in the left hand menu, and select API in the drop-down menu.

 

Copy the API key.

Integrate Sage HR with Reachdesk

• Navigate to Reachdesk → Settings → Integrations page 
• Select Sage HR integration at the bottom, click ‘Connect' 
• In the pop-up, please paste the Sage HR subdomain and API key you previously copied                                                             

• Once you hit the 'submit' button you'll be ready to send gifts to employees via Reachdesk! 

Note: When connecting a new integration it will take up to an hour from the moment the integration is connected before the employee data can be fetched and used. If you find things are taking longer than 24 hours, please follow up with support@reachdesk.com. The integration will be then  synced every day at 7 AM UTC.

That's it! You're all set. You can automate sending gifts to your employees via Reachdesk! 

FAQ

Who can set up this integration within Reachdesk?

For any HRIS integration we require only one user to set up the connection between the integration and Reachdesk.

Who can access a user’s integration? 

Every user who can access the Reachdesk platform is allowed to use the data in the integration once it has been set up. It's important that a user that connects the integration is an admin or has high visibility on the HRIS being connected: they need to have access to employees that have left, have not yet started as well as address, birthday and start date information in order for the product to run effectively.

Nota bene: Please remind that only Reachdesk admins or CM can create triggered campaigns. For further info please refer to this article.

Can I connect more than one HRIS software? 

You can only connect one HRIS software per organisation at a time. For example if you connected the Reachdesk platform to Sage HR you won’t be able to connect to Workday at the same time. In case you need to use a different HRIS software please disconnect the first one, Sage HR to follow the previous example and then connect to the Workday integration.

Does Reachdesk update data on the HRISs after connecting?

No, Reachdesk only has permission to read from HRIS and does not push any new data or updates to HRIS. HRIS remains the source of truth for data and Reachdesk syncs with them once a day so that we can have the most up-to-date records.

If you have any questions not covered here, please let us know at support@reachdesk.com!