1) Low Balance Alerts
You can now get weekly email alerts when a company, team, or user balance is running low on funds - based on your chosen balance alert level. This will keep you informed and help ensure your users have enough balance to spend on sending gifts. Please submit your alert request here.
Availability: By request
2) Low Stock Alerts
You can now get weekly email alerts if an item is running low on stock. This will keep you informed and help ensure you have enough stock in our warehouse for your users to send as gifts. Please submit your alert request here.
Availability: By request
3) Shorter Gift URLs
Summary: Reachdesk Gift URLs are now shorter! The URL length has been reduced from over 255 characters down to 55 characters, making it much easier to share via Text of Social Media platforms. In addition, as an added bonus of this change, the Gift URLs are now protected against Phishing Attacks as well, which are a common security threat online.
4) New Send Flow for Bundle Campaigns
Summary: We've released a new send flow for Bundle campaigns! Similar to the current flow for Marketplace and E-Gift campaigns, the new flow for Bundle campaigns will first ask for the Recipient's details before exposing relevant campaigns. This will ensure we only serve you with bundles that can be sent to the Recipient's country.
As an additional improvement, we have added "in line error messaging" so any required, but missing, information will be flagged sooner, without needing to get to the end of the flow. Lastly, Senders will now be able to see a preview of their gift note when sending a Bundle campaign as well.
We hope these changes improve your gifting experience!
4) Monthly "Senders Insights" Email
Summary: All active Users will receive a monthly personalized email with a breakdown of their Sends from the previous month. The email will include two sections, outlined below, as well as a "Send Gift" button in each section to encourage sending. We hope you find this helpful! If you do not wish to receive these emails, please note each User can choose to Opt-Out.
Section 1 - User Statistics Summary
- User's Rank on their Team (based on the number of gifts sent)
- Number of Sent Gifts
- Number of Claimed Gifts
- Number of Expired Gifts
- User’s Available Budget
In addition, if the Users balance is running low it will be noted in Section 1.
Section 2 - Gift Inspiration / Ideas
- Link to Most Redeemed Gifts
- Link to Most Sent Gifts
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