Jamie Head

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Activity overview

Latest activity by Jamie Head
  • Jamie Head created an article,

    How to setup Item Families

    What is an Item Family? Item Families are a way to better organize your inventory within the items tab. By assigning a SKU to an Item Family, it will group them together for easier viewing, condens...

  • Jamie Head created an article,

    Low Stock Alerts

    Allows you to set a low stock alert of a specific number per item. Whenever the quantity of that item hits the specified threshold, an email will be triggered to selected users letting them know. T...

  • Jamie Head created an article,

    Shipping to the US Warehouse - using the correct address

    With the opening of our New US Warehouse there are some additional rules when sending new Ship Notices to help ensure accurate and timely delivery of your items. Due to the warehouses location ther...

  • Jamie Head created an article,

    Enhanced eGift Card Delivery Security

    Overview This feature introduces an email confirmation step during the gift card claim process to ensure that only the intended recipient gains access to the code. When selecting a gift card, the u...

  • Jamie Head created an article,

    Shipment Tracking

    For Bundles and Marketplace there are 3 settings available to take control of the shipment tracking notifications received when placing an order. The settings range from no notifications at all, th...

  • Jamie Head created an article,

    ✨ Warehousing redesign

      We are updating the Warehousing section of the Reachdesk platform to provide a new look to improve the layout, navigating and guidance of this area. This project will come with a number of update...

  • Jamie Head created an article,

    Warehouse Stock Shipments

    Placing large warehouse orders? You can now place 3 types of orders under Stock Shipments: Event shipments: ideal to send your warehousing stock to events Large shipments: ideal to send large quan...

  • Jamie Head created an article,

    Requesting an upgrade to a new region or warehouse

    If you would like to get access to a new region or warehouse you can request an upgrade directly from the platform. A member of the Reachdesk team will then follow up to discuss pricing and setting...

  • Jamie Head created an article,

    Reachdesk Regions

      Reachdesk operates globally, classified into the following 3 regions; North America & Latin America (NA & LATAM)), Europe, Middle East & Africa (EMEA), & Asia-Pacific (APAC).    To see where our ...

  • Jamie Head created an article,

    Warehouse Costs Rate Card

    Go to this link (password protected) to see the different estimated breakdowns for pick, pack and shipping costs, sectioned out by Warehouse. You will also see which warehouses can ship to which co...