Jamie Head

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  • Warehouse Costs Rate Card

    Go to this link (password protected) to see the different estimated breakdowns for pick, pack and shipping costs, sectioned out by Warehouse. You will also see which warehouses can ship to which co...

  • Warehouse Stock Shipments

    Placing large warehouse orders? You can now place 3 types of orders under Stock Shipments: Event shipments: ideal to send your warehousing stock to events Large shipments: ideal to send large quan...

  • eGifting Experience & Main eGift card option

    Intro: In this document you will find everything you need to know about how to set up and send eGift campaigns! The flow has been designed to make the entire end to end experience easier, from the ...

  • Instant & Non-Instant eGift Cards

    There are 2 different redemption types available to send via Reachdesk, Instant & Non-Instant. As a sender, the flow remains the same, the only difference is the timing of when the gift card code i...

  • Requesting an upgrade to a new region or warehouse

    If you would like to get access to a new region or warehouse you can request an upgrade directly from the platform. A member of the Reachdesk team will then follow up to discuss pricing and setting...

  • Reachdesk Regions

      Reachdesk operates globally, classified into the following 3 regions; North America & Latin America (NA & LATAM)), Europe, Middle East & Africa (EMEA), & Asia-Pacific (APAC).    To see where our ...

  • Reachdesk Campaign Templates

    What are they? Reachdesk Campaign Templates are an expert-curated library of tried and trusted gifting campaigns - all set up in a few clicks. Plays give you inspiration on-demand: covering a wide ...

  • How to use the New Marketplace

    🍾🎁🎉The New Marketplace is here! We have completely revamped the Marketplace with a new look and a better way to browse to find what you are looking for! Video walk-through at the bottom!     R...

  • Change a Marketplace Product within an existing Campaign

    This article contains instructions on how to switch out a marketplace product for a different product within a campaign   *A user must be an admin to access this feature.* Change the Marketpla...

  • Main eGift card option

      Main eGift card option: Toggling on this feature provides a focal point for your campaign around 1 gift card brand. You can tie this into your messaging, whilst still providing plenty of options ...