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How to set up BambooHR Integration

  • Updated

Time to get integrated with your people management platform BambooHR

Like all of our integrations, setting up a connection between Reachdesk and BambooHR is just a few clicks away. Yes that's right! You can get up and running in no time. Let's see how it works!

What do I need to set up the BambooHR integration? 

You'll only need your organization's subdomain and an API Key in order to set up this integration. The subdomain can be found in the URL when visiting BambooHR and typically corresponds to your organization's name, for example: https://[subdomain].bamboohr.com

Once you've identified the subdomain, please follow the steps outlined below:

1. Navigate to Organization > Integrations page




 

Step 2: Generating your API Key

  1. On the Home page, click on your Account avatar and select API Keys.
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  2. Click Add New Key.
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  3. Enter a name for the API key.
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  4. Click Generate Key.

     

  5. Click COPY KEY to copy the key to your clipboard (and then click Done).
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Step 3: Connecting to BambooHr to Reachdesk

Upon reaching the Link Account page, enter the API Key and Company Domain details and proceed by clicking the Connect button.

 
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Note: When connecting a new integration it will take up to an hour from the moment the integration is connected before the employee data can be fetched and used. If you find things are taking longer than 24 hours, please follow up with support@reachdesk.com. The integration will be then  synced every day at 7 AM UTC.

That's it! You're all set. You can automate sending gifts to your employees via Reachdesk

FAQ

Who can set up this integration within Reachdesk?

For any HRIS integration we require only one user to set up the connection between the integration and Reachdesk.

Who can access a user’s integration? 

Every user who can access the Reachdesk platform is allowed to use the data in the integration once it has been set up. It's important that a user that connects the integration is an admin or has high visibility on the HRIS being connected: they need to have access to employees that have left, have not yet started as well as address, birthday and start date information in order for the product to run effectively. If you would like to limit the data shared, please create a custom profile and use this as an integration user. See Bamboo HR help doc.

Nota bene : Please remind that only Reachdesk admins or CM can create triggered campaigns. For further info please refer to this article.

Can I connect more than one HRIS software? 

You can only connect one HRIS software per organisation at a time. For example if you connected the Reachdesk platform to HiBob you won’t be able to connect to Workday at the same time. In case you need to use a different HRIS software please disconnect the first one, Hibob to follow the previous example and then connect to the Workday integration.

 

Does Reachdesk update data on the HRISs after connecting?

No, Reachdesk only has permission to read from HRIS and does not push any new data or updates to HRIS. HRIS remains the source of truth for data and Reachdesk syncs with them once a day so that we can have the most up-to-date records.

 


If you have any questions not covered here, please let us know at support@reachdesk.com!

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