How to use Team Wallets

What are team wallets?

A team wallet is a wallet that can store credit specific to a team. Here's a helpful video going over this feature.

Who has access to team wallets?

• Only admins have access to team wallets

Where can I see my team wallets?

OPTION # 1: Go to Wallets > Wallets > Select the blue dropdown > Click Team 

OPTION # 2: Go to Teams > Select a Team > General Settings

I've gone to those pages, but I can't see my team wallets. 

This means you have not yet 1) created a team wallet or 2) added credit to a team yet. Please follow the instructions below.

How can I create a team wallet?

• Go to Wallets > Wallets > Select the blue dropdown > Click Team > Click Add New
• Select the Team 
• Select the Currency
• Make sure this team does not already have this currency as a team wallet. For e.g. the UK Marketing Team can only have ONE Marketing Team GBP wallet.
• Click Save
• You new team wallet will show up on the Team Wallets list.

What information does the team wallet have?

You can only see the following:

• Wallet's name - Combination of the Team Name and the currency for that wallet
• Wallet's currency - This is the currency of the funds that are stored in the wallet. Note that the currency cannot be changed once the wallet is created.
• Wallet's Available Balance - This is the amount of money that can be transferred to other wallets, or allocated to users within the team.

How can I add credit to a team wallet?

• Go to Wallets > Click Add Credit (on the top right of the page) > Select Team > Populate required information > Send Invoice

Note that the team has to exist in order to add credit to it.

How can I transfer funds from a Team wallet to users?

Funds can be allocated per month via the team's budget settings

You can select the Team Wallet as the Wallet Source for the budget rule. In this example, 200 GBP will come from the team wallet every month and will be allocated to users within that team.

What if I want to allocate a specific amount, or transfer funds from another wallet?

You can use the new Transfer Credit feature we just released.

• Click on Wallets
• The Transfer Credit button should show up next to the Add Credit button

• Click Transfer Credit
• Populate the Amount, From and To and click Transfer
  • You can select from a list of Company, Team and User Wallets that are available in your platform
  • The From and To wallets must have the same currency in order for the transfer to be successful
  • The From wallet needs to have enough funds to transfer the amount you populated in the form

What can be transferred?

• Company Wallet to Team Wallet (vice versa)
• Team Wallet to User Wallet (vice versa)
• User Wallet to User Wallet
• As long as the currency is the same
• All transfers are recorded in the Balances > Transactions page

Here is a helpful video outlining this process.

How can I track the funds that have been moved from one wallet to another?

This can be accessed in the Wallets > Transactions page

You can filter by Wallet Source (where the money came from) and Wallet Destination (where the money went).

How can I see the total remaining balance for team wallets?

This can be accessed in the Wallets > Summary page