We aim for a successful delivery for all of your shipments. Below are countries that we have noticed as having difficulty shipping to. We have noted helpful information on all of these countries and keys to success.
If we decide to turn off a country, this article will be updated. As of April 1, 2024, the below countries on our rate card have been turned off:
- None
An up to date list of countries we ship to by warehouse is also present here.
Curious about up to date country limitations? See the links below. We will update specific countries and strategies as we receive updates from our carriers.
- US WH Shipping Alerts - International Except CA
- US WH Shipping Alerts - US and CA
- CA WH Shipping Alerts - International
- CA WH Shipping Alerts - Domestic
- EU WH Shipping Alerts
- AU WH Shipping Alerts - International
- AU WH Shipping Alerts - Domestic
- UK WH Shipping Alerts
USA > Brazil
USA domestic shipping to Florida
Due to the storm that is currently taking place in the state of Florida, shipping to the state has some severe delays, more information can be found on this article
USA > Puerto Rico
Planning
Allow extra time for delivery. Shipments to Puerto Rico can take up to 7 business days to arrive.
We use USPS via Piney Bowes: This service offers seven- to ten-day delivery to all areas in Puerto Rico.
Customs Documentation
Despite being a US territory, we send customs information with all goods shipping to PR as an extra precaution.
Tax ID Threshold
The threshold for value of goods not requiring additional documentation when shipping from the USA to Puerto Rico is $800 USD. If the value of your shipment is over $800 USD, your recipient may be reached out to receive their tax ID information. The tax ID shared must be the recipient, not the shipper.
Ireland > Turkey
Planning
Allow extra time for delivery. Shipments to Turkey can take up to 5 business days to arrive. We use the below services.
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International Priority for Express: This service offers two-day to two-day delivery to major cities in Turkey
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International Economy for Standard: This service offers three- to five-day delivery to Turkey.
Customs Documentation
Make sure all of the customs information for your SKUs is accurate. Turkey is known to flag if values or country of origin information is not correct which causes delays. Additional documentation may be requested from the recipient if the below thresholds are crossed. Please note that we send all international shipments with the instruction to communicate with the shipper, not the recipient. However, the customs agent will ultimately make a decision independent of these instructions of who to reach out to. If assistance is needed, please reach out to support@reachdesk.com
Certificate of origin: This document is required for all shipments to Turkey valued at more than €1,000.
Power of attorney (POA): This document is required for all shipments to Turkey valued at more than €10,000. It authorises FedEx to act on your behalf in clearing your shipment through Turkish customs.
Export declaration: An export declaration is required for all shipments to Turkey valued at more than €1,000. This declaration can be filed electronically through the Irish Revenue and Customs Service website.
Cost thresholds for tax / duties
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The recipient of a shipment to Turkey may also be responsible for paying storage fees if the shipment is not cleared through customs promptly regardless of incoterms. Reachdesk sends these shipments requesting duties to be paid by the shipper but this is not always followed by Turkey customs.
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Tax: Shipments to Turkey valued at less than €150 are exempt from import duty. Shipments valued at €150 or more are subject to a 20% import duty.
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Value-added tax (VAT): Shipments to Turkey valued at less than €22 are exempt from VAT. Shipments valued at €22 or more are subject to a 18% VAT.
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In addition to tax and VAT, the recipient of a shipment to Turkey may also be required to pay a customs clearance fee. This fee is typically around €10.
Ireland > Israel
Planning
Allow extra time for delivery. Shipments to Israel can take 5+ business days to arrive. We use the below services. However, due to the ongoing conflict, delays may occur. Check tracking for your shipments for the latest updates.
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International Priority for Express: This service offers 2-5 day delivery to major cities in Israel.
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International Economy for Standard: This service offers 5-7 day delivery to Israel.
Customs Documentation
Make sure all of the customs information for your SKUs is accurate. Additional documentation may be requested from the recipient if customs deems information provided is not adequate (despite Reachdesk providing a standard CI). Please note that we send all international shipments with the instruction to communicate with the shipper, not the recipient. However, the customs agent will ultimately make a decision independent of these instructions of who to reach out to. It is the client's/recipient's responsibility to assist with customs. However, if additional assistance is needed, please reach out to support@reachdesk.com.
Tax ID Threshold
The threshold for value of goods not requiring additional documentation when shipping from the IE to Israel is $75 USD. If the value of your shipment is over $75 USD, expect an additional duty and taxes charge.
Ireland > Macedonia
Planning
Allow extra time for delivery. Shipments to Macedonia can take 5+ business days to arrive. We use the below services. However, due to complications at customs, delays may occur. Check tracking for your shipments for the latest updates.
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International Priority for Express: This service offers 2-5 day delivery to major cities in Macedonia.
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International Economy for Standard: This service offers 5-7 day delivery to Macedonia.
Customs Documentation
Make sure all of the customs information for your SKUs is accurate. Additional documentation may be requested from the recipient if customs deems information provided is not adequate (despite Reachdesk providing a standard CI). Please note that we send all international shipments with the instruction to communicate with the shipper, not the recipient. However, the customs agent will ultimately make a decision independent of these instructions of who to reach out to. It is the client's/recipient's responsibility to assist with customs. However, if additional assistance is needed, please reach out to support@reachdesk.com.
Tax ID Threshold
The threshold for value of goods not requiring additional documentation when shipping from the IE to Macedonia is 350 EUR. If the value of your shipment is over 350 EUR, expect an additional duty and taxes charge.
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