Connect additional Marketo users to Reachdesk

Find the Client ID and Client Secret

In Marketo:

1. Go to Admin

2. Find the Reachdesk LaunchPoint that was created during the initial setup

3. Click View Details

4. Copy the Client ID and Client Secret

Find the REST Endpoint URL

In Marketo:

1. Go to Admin

2. Open Web Services

3. Copy the REST Endpoint URL

Connect the additional user in Reachdesk

In Reachdesk:

1. Go to Account > Integrations

2. Find the Marketo tile and click Link Account

3. Enter the following details:

   • Client ID

   • Client Secret

   • REST Endpoint URL

These details are tied to the Marketo API user role, so the same values are used for everyone connecting that Marketo instance in Reachdesk.

Frequently Asked Questions

Do additional users need their own Marketo API credentials? 

No. The connection details are for the Marketo API user role, so the same Client ID, Client Secret, and REST Endpoint URL are used by everyone connecting in Reachdesk.

What if the Reachdesk LaunchPoint has not been created yet? 

A Marketo admin must complete the initial Marketo and Reachdesk connection first. Additional users cannot connect until that setup is already in place. Read more about this here: Integrate Reachdesk with Marketo.

Which users can send automated campaigns? 

Only users with Admin or Campaign Manager roles in Reachdesk can send automated campaigns. Read more about this here: Setting up your triggered campaigns in Reachdesk and Marketo.