Reachdesk supports signing in via SAML with identity providers such as Okta and OneLogin. Once setup and enabled, the users within your organization will be able to sign in through your IdP (password authentication will become disabled).

UPDATE: We're now in the Okta app catalog, so all you need to do is add our app HERE.

https://www.okta.com/integrations/reachdesk/

Here's a step by step guide to manually activate Okta:

In Admin > Applications, click on the Browse Catalog button, then search for Reachdesk and press Add Integration.

It will redirect you to a form for adding the integration. In this step, General Settings - you may leave the default values and press Done.

Sign in to your Admin account in Reachdesk and navigate to Organization > Settings > Single Sign On. In the SAML2 Settings page, click on Upload File and upload the Metadata XML from the previous step;

Once uploaded, in the Enable SSO For Organization section, click on the toggle to enable signing via Okta (signing in with password will be automatically disabled);

And that's it! You are now enabled to allow your users to sign into Reachdesk with Okta.