With the Reachdesk app, you can use Reachdesk events to trigger next actions with your leads and contacts.

For example:

• If a prospect has claimed your gift, you can create a task to follow up and check in if they enjoyed their gift and to try to book another call.
• If a prospect has clicked on the gift link, but not accepted it, you can create a task to follow up and check in to remind them to accept if needed.
• If the gift has shipped, you can create a task to let the recipient know they should be expecting their gift soon.

How can you create triggers based on Reachdesk events?

• Go to Outreach > Settings > Triggers > Add Trigger
• Select "Reachdesk" as the object, then select your event.
• Set up the trigger with specific conditions and actions based on what you want to automate.

Here is an example: