Stay on top of your inventory with Low Stock Alerts—a feature that allows you to set custom thresholds for individual items. Once the stock of an item drops to your defined level, Reachdesk will automatically send an email alert to selected users.

🔔 How It Works:

• Set a low stock threshold per item, for each warehouse where the item is stored.

• When the item quantity reaches that threshold, an automated email notification will be triggered.

• You can assign multiple users to receive these alerts.

  • Note: Only Admins and Campaign Managers can be selected as recipients.

✅ Benefits:

• Proactive inventory management – know exactly when it's time to reorder.

• Avoid stockouts – ensure your recipients always get what they expect.

• Team visibility – multiple users can be alerted to help share responsibility and keep things running smoothly.

🛠️ How to set it up:

• Navigate to 'Warehousing' > 'Inventory'.

• By clicking into the Item on the Inventory Tab, you can then navigate to the Allocation tab to set the alerts.

• Set the quantity level in which you want to be notified at. This is set per SKU, per warehouse, to allow for detailed inventory management controls.

• Select the users who you would like to receive these notifications. You are able to select multiple users per alert. Please note these users can only be Admins or Campaign Managers.

• Users will receive an email notification the following Monday after a SKU’s stock level falls below the selected threshold. Each user will receive this alert only once per SKU.