Low Stock Alerts

Low Stock Alerts let you set a stock quantity threshold for each item in your inventory. When an item's stock reaches the threshold, Reachdesk sends an automated email notification to selected users.

How Low Stock Alerts Work

• Thresholds are set per SKU, per warehouse, so you can control alerts at a detailed level.
• When a SKU's stock quantity reaches its threshold, Reachdesk sends an automated email notification.
• You can assign multiple users to receive alerts for each SKU. Only users with the Admin or Campaign Manager role can be selected as recipients.
• Notifications are sent on the Monday following the day a SKU's stock level falls below its threshold. Each user receives the alert only once per SKU.

Setting Up a Low Stock Alert

1. Go to Warehousing > Inventory.
2. Select an item to open its item details.
3. Go to the Allocation tab.

4. Enter the stock quantity that should trigger the alert.
5. Select the users who should receive the alert. You can select multiple users, but only users with the Admin or Campaign Manager role can be selected.

Frequently Asked Questions

Who can receive Low Stock Alerts?

Only users with the Admin or Campaign Manager role can be selected as alert recipients.

When will I receive the alert?

Reachdesk sends the alert by email on the Monday following the day the SKU's stock level falls below the threshold you set.

Will I receive more than one alert for the same SKU?

No. Each user receives the alert only once per SKU.

Can I set different thresholds for the same item across warehouses?

Yes. Thresholds are set per SKU, per warehouse, so the same item can have a different threshold in each warehouse where it is stored.