"Empower the sender" campaigns enable senders to browse gifts from our marketplace when sending. With our new experience, we are making "empower the sender" campaigns more visible in the first step of the sending experience so users are encouraged to browse our catalog and choose the best gift for their recipient.
This new experience has the following benefits. It will:
- Reduce the number of marketplace campaigns you need to create by creating an "empower the sender" campaign - create one campaign for your senders to use!
- Reduce the number of steps if you only have access to one "empower the sender" campaign - we'll redirect you to the catalog right away!
- Encourage your users to pick a gift from our marketplace catalog - empower your senders to send personalized gifts without needing admin assistance!
Create an "empower the sender" Marketplace campaign
Firstly, you need to have at create a marketplace campaign that has "empower the sender" enabled.
1. Go to Campaigns > New campaign > Marketplace
2. Select the first card that says, "Empower the sender"
3. Click on "Empower the sender"
4. Save your campaign
Send a gift
If you have created a marketplace campaign that has "empower the sender" enabled this way, when you click on "Send gift," the following views will change:
1. One "empower the sender" marketplace campaign with no access to other campaigns
This is recommended if you want your team to browse any gift they want from the marketplace within a certain budget.
Please watch the video below:
When you click on "Send gift":
- You will get redirected automatically to the marketplace catalog
- You will be able to choose a gift within the gift budget allowed for the campaign.
- If you have a "sender" role and your available balance is less than the max gift budget, this catalog will be filtered by your available balance.
2. One "empower the sender" marketplace campaign with access to other campaigns
This is recommended if you want your team to browse gifts from the marketplace catalog, but also have access to send specific marketplace gifts, or send other gift types, such as eGifts or bundles.
Please watch the video below:
When you click on "Send gift":
- You will see a new banner appear on top of the screen that says "Pick your own gift"
- If you have other campaigns available, you will see a section below for "Gift campaigns ready to send."
- The new banner shows the gift budget allowed for to send a gift from this campaign.
- You can click on the banner and select a gift from the marketplace catalog based on your budget and current balance.
- If you have a "sender" role and your available balance is less than the max gift budget, this catalog will be filtered by your available balance.
Note: The user must have access to the marketplace campaign to see the banner.
3. Multiple "empower the sender" campaigns
If you want different budgets, or if you want to create multiple campaigns to sync to different CRM campaigns, you can create multiple "empower the sender" campaigns.
Please watch the video below:
When you click on "Send gift":
- You will see a new banner appear on top of the screen that says "Pick your own gift" and "multiple campaigns"
- If you have other campaigns available for your team(s), you will see a section below for "Gift campaigns ready to send."
- The new banner shows the max gift budget allowed for to send a gift from any of these campaigns.
Note: The user must have access to the marketplace campaign to see the banner.
- When you click on the banner, you will see a modal where you can select a campaign.
- This dropdown will show the "empower the sender" campaigns available for your teams.
- Note: If your team is not assigned to the "empower the sender" campaign, you will not see this in the modal.
- Select any of the campaigns from the modal to see the marketplace catalog.
- Select a gift from the marketplace catalog based on your budget and current balance.
- If you have a "sender" role and your available balance is less than the max gift budget, this catalog will be filtered by your available balance.
Comments
0 comments
Please sign in to leave a comment.