Placing large warehouse orders? You can now place 3 types of orders under Stock Shipments:

• Event shipments: ideal to send your warehousing stock to events
• Large shipments: ideal to send large quantities of stock to a home or office address
• Warehouse transfers: a hassle-free way to move stock between Reachdesk warehouses

Important: all your previous event shipments remain available under your Stock Shipments page. 

Event shipments:

Ship your event swag to an event of your choice. This service allows you to list your event venue, address, and relevant details, to ensure timely delivery for your event. By selecting a delivery window between 2 dates, Reachdesk will ship goods on a priority service to ensure on-time delivery. Shipments do not include a gift note or gift packaging.

Important: Select the delivery window of your event at least five business days in advance. Reachdesk will ensure orders are delivered on time for your event and are shipped on express delivery

A step-by-step guide for shipping to events can be found here.

Warehouse transfers:

Transfer stock directly to another Reachdesk warehouse. This service is for moving stock between the Reachdesk warehouses you have access to. If you only have access to one warehouse, you will not be able to use this service and must upgrade first. Shipments do not include a gift note, gift packaging, or priority services.

Shipments typically ship within 5 business days but may be delayed due to warehouse capacity. Transit time is dependent on the destination. Please review this article for our most up to date SLAs to see if there are delays. 

Large shipments:

Ship stock in large quantities out of the Reachdesk warehouse to an office, home, or non-Reachdesk warehouse. This service is only for moving large quantities to another location, it is not to be used for moving stock to another Reachdesk warehouse, for shipping to events, or for one-off bundle sends. Shipments do not include a gift note, gift packaging, or priority services. International shipments are only available within trade zones.

Shipments typically ship within 5 business days but may be delayed due to warehouse capacity. Transit time is dependent on the destination. Please review this article for our most up to date SLAs to see if there are delays. 

Quantity caps on Bundle sends

Your bundle sends are now bound to a max of 50 items per send. You can send, for instance, 50 pens or 25 pens and 25 stickers (total quantity: 50), but not 51 pens, nor 26 pens and 25 stickers (total quantity: 51). We did this to increase the efficiency of bundle sends and to make international shipping smoother. As bundle sends are aimed for gifting purposes, this cap also allows us to apply the perfect packaging of your goods.

If you need to make larger orders you can use the new Stock Shipments section, which has no cap and sets the appropriate shipping methods and packaging automatically. If your gifting use case requires sending more than 20 items in a bundle, please contact your CSM.